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Others are Depending On You – Leading while Adapting
Fact: The next few months are going to be testing for SME’s and their owners.. It is understandably hard to stay calm and focussed, particularly
Making Use of Your Values (Part 3)
How are you making use of your values? Do they enhance your environment? I’ve been writing about leading by your values in my recent posts.
Values – As Warnings (Part 2)
Larsen also states that leaders whose roles are misaligned with their values experience inner conflict, stress, or frustration. It is fairly common in my work
Leading by Your Values (Part 1)
As a leader, the most effective (and many would argue, perhaps the only way) you can direct your life and the lives of others is
Coaching Conversation (Part 3)
Giving Back the Monkey People don’t need to be managed; they need to be unleashed. ~ Richard Florida, Professor of Urban Theory In 1974, William
Coaching Conversations (Part 2)
I’ve been writing about the need for managers and leaders to improve performance (this post) by helping employees to think better and improve their abilities
Coaching Conversations (Part 1)
Teaching People to Think Leadership practices need to keep up with the realities of organisational life. There’s an increasing gap between the way employees are
How to turn grumpy employees into satisfied employees – insights from Herzberg’s two-factor theory
Hand on your heart – ask yourself -are you totally satisfied with your job? You are not likely to be all that dissatisfied, after all,
Four Ways to Encourage Your Employees to be More Proactive
The true value of a owner/manager lies in their team. (Besides, the more productive and proactive the team, the better the manager looks.) If you
How to Engage with a Disgruntled Customer
One of the common challenges that all businesses must navigate is how to deal with irate or upset customers. It is, after all, a mantra
How to Make Your Small Business More Resilient
Resilience is a crucial trait for successful businesses of any size, but smaller endeavors are at higher risk of being negatively impacted by changing market
How SME’s Can Manage Millennials
I recently had the pleasure of being interviewed by Leigh Johnston from Employsure as to how small business owners can recruit, manage, and retain millennial
5 Ways In Which To Better Manage Employees In Your Small Business
Your employees are the core of your business. Proper management and leadership is key to ensuring they offer their best in the smooth running of
5 Relationship-Saving Things You Should Remember Before Starting a Small Business with Friends
A lot of things are more fun with friends, and small businesses are no exception. There’s nothing like going to the office and working with
5 Crucial Mistakes Entrepreneurs Should Avoid When Buying an Existing Business
You’ve decided to purchase an existing business. You have fresh ideas and plans to make your new venture a booming success. Before you jump in
5 Ways Small Business Owners Can Make the Grind Work for Them
The daily grind is the great equaliser. Young or old, strong or weak – all eventually fall to the grind, and nothing has as much
Best Practices to Improve Your Entrepreneurial Well-Being
Success in business demands that you give a lot of dedication every single day. You need to ensure that the clients are satisfied in order
5 Factors Entrepreneurs Need to Face Before Making the Leap to Entrepreneurship
That tiny voice in the back of your head is growing louder. Those aspirations of building your own business are becoming too hard to ignore.
Are you a level 1 or 2 thinker?
Decision making is as much art as science. The goal, if we have one, is not to make perfect decisions but rather to make better
Five ways to motivate your employees towards excellence
If you’re a small business owner, you know how crucial your workforce is to success. When your operations begin to expand, and your employee
Tips for optimising your small business
Have you been operating your business for a while now, and have the lingering feeling that things could just be doing better than they currently
Stopping self destructive behaviour
What happens when a business owner has self-destructive or business harming leadership behaviours? What happens when family members don’t get on well in business? What
Delegation vs. Empowerment
Delegation is good but empowerment is better. Building a business is like one big project in delegation. In the beginning you wear all of the
Most small-business owners aren’t planning ahead
The vast majority of businesses in Australia are small businesses and many of those are family owned operations or partnerships. Unlike large companies, small businesses
