Coaching Conversations (Part 1)
Teaching People to Think Leadership practices need to keep up with the realities of organisational life. There’s an increasing gap between the way employees are managed and how they want to be managed. One cannot teach a man anything. One can only enable him to…
How to turn grumpy employees into satisfied employees – insights from Herzberg’s two-factor theory
Hand on your heart – ask yourself -are you totally satisfied with your job? You are not likely to be all that dissatisfied, after all, the job pays the bills and most of the people who you workd with ‘ok’. However, you are unlikely to…
Four Ways to Encourage Your Employees to be More Proactive
The true value of a owner/manager lies in their team. (Besides, the more productive and proactive the team, the better the manager looks.) If you run a startup, one of your primary responsibilities is to get your team working at its highest efficiency. Here are…
How to Engage with a Disgruntled Customer
One of the common challenges that all businesses must navigate is how to deal with irate or upset customers. It is, after all, a mantra that businesses should always try and please the customer. (Whether this is necessary true is an article for another day.)…
How to Make Your Small Business More Resilient
Resilience is a crucial trait for successful businesses of any size, but smaller endeavors are at higher risk of being negatively impacted by changing market forces or unforeseen events. How you structure and manage your business will be the primary factor in how it reacts…
How SME’s Can Manage Millennials
I recently had the pleasure of being interviewed by Leigh Johnston from Employsure as to how small business owners can recruit, manage, and retain millennial employees. It is called “Managing Millennials with …….”. My interview is 2nd and starts at 18 minutes. You can listen…
5 Ways In Which To Better Manage Employees In Your Small Business
Your employees are the core of your business. Proper management and leadership is key to ensuring they offer their best in the smooth running of your business. Regardless of their individual, or combined skills, when staff are not well served by good management, they cannot…
5 Relationship-Saving Things You Should Remember Before Starting a Small Business with Friends
A lot of things are more fun with friends, and small businesses are no exception. There’s nothing like going to the office and working with people you’ve known and trusted your whole life. Unfortunately, a small business is a stressful endeavor, one that can damage…
5 Crucial Mistakes Entrepreneurs Should Avoid When Buying an Existing Business
You’ve decided to purchase an existing business. You have fresh ideas and plans to make your new venture a booming success. Before you jump in with unbridled passion, it is imperative you check your ego at the door and consider the costly mistakes your enthusiasm…
5 Ways Small Business Owners Can Make the Grind Work for Them
The daily grind is the great equaliser. Young or old, strong or weak – all eventually fall to the grind, and nothing has as much of a grind as running a small business. There’s tons of daily minutiae to worry about, and if you don’t…
Best Practices to Improve Your Entrepreneurial Well-Being
Success in business demands that you give a lot of dedication every single day. You need to ensure that the clients are satisfied in order to propel to the next level. Therefore, most of the time, you have to push yourself beyond the limits and…
5 Factors Entrepreneurs Need to Face Before Making the Leap to Entrepreneurship
That tiny voice in the back of your head is growing louder. Those aspirations of building your own business are becoming too hard to ignore. If your heart, or head, is telling you the time is right to make the leap into entrepreneurship, there are…