Evan Goodman

Small Business Tips

9 Tips Any Entrepreneur Can Use to Improve Their Customer Service

The quality of your customer service will determine much of your startup’s success. Treat your consumers well and not only will they come back for more, they will be more willing to overlook the inevitable hiccup in your service. Fortunately, there is much you can do to refine your customer service program. Here are 9 …

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5 Tips to Help You Escape Social Media Anxiety as a Small Business Owner

Small business owners tend to find social media useful as a way to stay in touch with their customer base. Social media engagement, however, often leads to stress. Many business owners take care of their social media on their own and tend to feel inadequate, or not fully capable in that capacity. Managing social media …

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Why Starting a Business can Create Strain on your Mental Health

Becoming an entrepreneur and starting your own business is like a child taking their very first steps. You will make mistakes, have downfalls, and experience hardship but whilst this may cause immense stress, it is not all negative. With perseverance and a major positive attitude, you may very well push past these issues and thrive. …

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How to set up your business idea online before setting up a physical storefront

Setting up a physical storefront can be a stroke of genius or a sign of madness. The whole world is caught up in the current COVID pandemic and the economy is experiencing unprecedented ebbs and flows – is either a stroke of genius or a sign of madness.  A genius understands that some customers enjoy …

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Bring People and Ideas Together with Conversations – Real Conversations

George Bernard Shaw pointed out that “the single biggest problem in communication is the illusion that it has taken place.” Communicating is an integral part of our everyday life. We talk for several hours to people each day while we also communicate through emails, texts and video calls. A study shows that we spend more …

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Most small-business owners aren’t planning ahead

The vast majority of businesses in Australia are small businesses and many of those are family owned operations or partnerships. Unlike large companies, small businesses and partnerships without solid succession plans often fail when the owner or a senior-level partner retires, becomes incapacitated or dies. What’s more, problems can arise when partners no longer get …

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5 Ways to See If Your Business Integrity is Showing

As an entrepreneur, your personal integrity is critical for getting and keeping the support of investors and team members, and your company’s integrity is critical for getting and keeping customers and vendors. But in a practical sense, what does that really mean? Most definitions of integrity include something like “the quality of being honest and …

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